Privacy Policy

This Privacy Policy explains how PromeneParis ("Company," "we," "our," or "us") collects, uses, discloses, and safeguards personal information obtained from customers ("you" or "your") in connection with the booking and provision of guided tours ("Tours"). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website and booking Tours with us, you consent to the practices described in this Privacy Policy. Information We Collect: We may collect and process the following types of personal information: Contact Information: Name, email address, phone number, and mailing address. Booking Information: Details about the Tours you book, including date, time, and group size. Payment Information: Payment card details and billing address. Communication: Correspondence and communications between you and our customer support. Usage Information: Information about your interactions with our website and the services we provide. How We Use Your Information: We use your personal information for the following purposes: To process and confirm your Tour bookings. To provide you with information and updates about your Tours. To communicate with you regarding customer support inquiries. To improve our services and website functionality. To comply with legal obligations. Cookies: We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device. You can manage your cookie preferences through your web browser settings. User Rights: You have the following rights regarding your personal information: Access: You can request access to the personal information we hold about you. Correction: You can request corrections to any inaccurate or incomplete personal information. Erasure: You can request the deletion of your personal information. Restriction: You can request the restriction of processing under certain circumstances. Data Portability: You can request a copy of your personal information in a structured, machine-readable format. Support Contacts: If you have any questions or concerns regarding your personal information or this Privacy Policy, please contact our Data Protection Officer at: Email: [promeneparis@gmail.com] Address: [13 Rue Bourdarie Lefure Asniéres-sur-Seine 92600] Phone: [+33 07 45 28 73 65] Disclosure of Personal Information: We may share your personal information with: Third-party service providers who assist us in providing our services. Legal authorities or regulatory bodies as required by law or to protect our rights and interests. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. The most current version will always be posted on our website. By booking Tours with PromeneParis and using our website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or book Tours with us.